FAQ

VSP specializes in providing a comprehensive range of medications, personalized patient care, and support services. Our expertise includes HIV treatment, hormone management, and other specialty pharmaceuticals.

Transferring your prescription to VSP is easy. Simply provide us with your current pharmacy's information, and our team will handle the transfer process for you.

Yes, VSP accepts most major insurance plans. We work closely with insurance providers to ensure that you receive the maximum coverage for your medications and services.

You can refill your prescription by calling or emailing our pharmacy. We strive to make the process as convenient as possible for you.

Our pharmacists are always available to answer any questions you may have about your medication. You can contact us by phone, email, or visit us in person for a consultation.

Yes, we offer home delivery services for your convenience. We ensure that your medications are delivered safely and discreetly to your doorstep.

VSP is committed to protecting your privacy. We comply with all HIPAA regulations and have strict policies in place to safeguard your personal and health information.

At VSP, we go above and beyond by providing personalized, compassionate care and support. Our team is dedicated to ensuring that you receive the best possible treatment and service tailored to your individual needs.

You can reach us by phone, email, or through our website's contact form. Our friendly staff is always here to help you with any questions or concerns you may have.

Yes, VSP offers various patient support programs to assist with medication management, adherence, and financial assistance. Contact us to learn more about the programs available to you.

VSP offers a wide range of HIV medications, including Biktarvy, Truvada, Genvoya, and many others. Our pharmacists stay informed about the latest treatments to provide you with the best options for your health needs.

We offer comprehensive support for newly diagnosed patients, including personalized medication counseling, education on HIV management, and assistance with navigating insurance and financial aid options.

If you miss a dose, contact our pharmacists for guidance on the best course of action. Generally, you should take the missed dose as soon as you remember, but specific instructions may vary depending on the medication.

Some HIV medications have specific storage requirements to maintain their effectiveness. Our pharmacists will provide detailed instructions on how to store your medications properly and answer any questions you may have.

VSP provides a range of hormone therapies, including testosterone replacement therapy, estrogen and progesterone treatments, and other hormone management solutions tailored to individual needs.

PrEP (Pre-Exposure Prophylaxis) and PEP (Post-Exposure Prophylaxis) are both HIV prevention method. They differ in their timing and purpose. PrEP is a daily medication taken by HIV-negative individuals at risk of HIV to prevent infection before exposure. PEP is a short-term course of medication taken after a possible HIV exposure to prevent infection. It must be started within 72 hours of the exposure to be effective and is typically taken for 28 days.

Doxy PEP is doxycycline Post-Exposure Prophylaxis. This prevents bacterial STIs like syphilis, chlamydia, and gonorrhea by taking the antibiotic doxycycline after condomless sex. It's a single 200 mg dose taken within 24 hours, but no later than 72 hours, after unprotected sex.